What is the ESSENCE Volume Panel?
 
What is the purpose of the ESSENCE Volume Panel?
 
Do I have to pay to be a member of the ESSENCE Volume Panel?
 
How do I become a member of the ESSENCE Volume Panel?
 
How do I update or change my personal information, including my email address?
 
Why do you ask personal information in your surveys?
 
Does anyone have access to my personal information?
 
Do I have to participate every time I am invited to take a survey?
 
How long do surveys take to complete?
 
Who manages the ESSENCE Volume Panel?
 
How do I benefit from becoming a member of the ESSENCE Volume Panel?
 
How is the information from the ESSENCE Volume Panel used?
 
Will I receive unsolicited sales calls and marketing promotions?
 
How can I contact you with other questions?
 
How do I unsubscribe from the ESSENCE Volume Panel?



What is the ESSENCE Volume Panel?
The ESSENCE Volume Panel is a Community of African-American women who have agreed to be contacted by ESSENCE in order to participate in market research studies by lending their voice and opinions on various topics and products.
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What is the purpose of the ESSENCE Volume Panel?
The purpose of the ESSENCE Volume Panel is to gather valuable insights from African-American women, like you. Through online surveys, Volume panel members help advertisers and ESSENCE partners by giving feedback on upcoming fashions, trends and other marketing materials. We hope that you will find these surveys interesting and fun to fill out.
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Do I have to pay to be a member of the ESSENCE Volume Panel?
No. Membership and access to the ESSENCE Volume Panel is free of charge. In fact, you will have the chance to receive rewards for your participation in online surveys.
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How do I become a member of the ESSENCE Volume Panel?
You can become a member by clicking on the Join Now link and filling out the Registration Survey.
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How do I update or change my personal information, including my email address?
You may update or modify your information by visiting the Member Center section of the site.
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Why do you ask personal information in your surveys?
We ask questions such as your age, gender, interests, employment, purchasing behaviors and online usage, in order to help us develop general trends about ESSENCE readers. This information is also used so that we can send surveys that will be of interest to you.
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Does anyone have access to my personal information?
Protecting your privacy is of the utmost importance to us. ESSENCE Research personnel and Research personnel at Questus, Inc. will have access to your information for calculation purposes. All are subject to the Privacy Policy which is strictly enforced. For more detailed information, please review our Privacy Policy.
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Do I have to participate every time I am invited to take a survey?
We encourage you to participate in our surveys each time you receive an invitation. Choosing not to participate in a survey will not affect your membership; however, the more surveys you take, the more opportunities you will have to receive rewards.
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How long do surveys take to complete?
Our typical surveys are short and take anywhere from 5 to 10 minutes. (Longer ones take 10 to 20 minutes to complete). We try to keep the surveys to a maximum of 20 minutes. This time may vary depending on the speed of your Internet connection or browser.
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Who manages the ESSENCE Volume Panel?
ESSENCE has commissioned Questus, Inc. to manage and conduct surveys with the ESSENCE Volume Panel. However, ESSENCE directs Questus on the interaction with its Panel.
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How do I benefit from becoming a member of the ESSENCE Volume Panel?
The most direct benefit of being an ESSENCE Volume member is that you will have the opportunity to receive rewards each time you participate in a new survey. Joining the ESSENCE Volume Panel will also let you have a first look at new fashions, advertisements or trends on the horizon. At the same time, we hope that you will find it gratifying that your knowledge, ideas and opinions are directly helping ESSENCE and its advertisers make informative decisions on topics and products that affect your life.
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How is the information from the ESSENCE Volume Panel used?
The information from the ESSENCE Volume Panel is used for market research and editorial direction purposes only. The ESSENCE Volume Panel will combine your responses with those of other Volume members to help our partners better understand your interests. Your personally identifiable information will not be shared with anyone and will be subject to our Privacy Policy.
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Will I receive unsolicited sales calls and marketing promotions?
No, you will not be contacted with sales promotions of any kind. We will contact you via email only about surveys and to notify you about any rewards you may have won.
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How can I contact you with other questions?
If you have a question or concern about a survey, please contact our panel administrator at Robin@ESSENCEVolume.com.
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How do I unsubscribe from the ESSENCE Volume Panel?
We appreciate your participation in the ESSENCE Volume Panel and encourage you to remain part of our community. However, if you would like to unsubscribe at any time, you may do so by visiting the Member Center section of the site.
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